To check these details on a Mac, open the FaceTime appĪnd go to FaceTime -> Preferences from the menu bar. Ask the person you are calling to do the same to make sure you have the correct details for them. On your iPhone, you can check your contact details on FaceTimeīy going to Settings -> FaceTime -> You can be reached by FaceTime at. Make sure you use the correct contact details Find out if FaceTime is down for everyoneĥ. If your device doesn't respond, learn how Force restart iPhone Or Force restart Mac Instead of that. It's best to close all your apps first to make sure you don't lose any unsaved progress and secondly to ensure that they will work fresh after restarting. One of the best troubleshooting tips with any app is to restart your device This tip is the same when FaceTime isn't working. Use these FaceTime alternatives if it's still not working.Turn on the camera and microphone in FaceTime Test the camera and microphone on your device Temporarily disable FaceTime in your settings Limit the number of people in a Group FaceTime conversation Make sure your device works with Group FaceTime Test the internet connection on your device

Make sure FaceTime is available in your country Find out if FaceTime is down for everyone

Facetime without wifi